{"id":11604,"date":"2026-07-02T15:44:03","date_gmt":"2026-07-02T13:44:03","guid":{"rendered":"https:\/\/clorian.com\/?p=11604"},"modified":"2026-07-02T15:44:05","modified_gmt":"2026-07-02T13:44:05","slug":"babell-how-clorian-ticketings-technology-enabled-access-to-portos-new-literary-festival","status":"publish","type":"post","link":"https:\/\/clorian.com\/en\/babell-how-clorian-ticketings-technology-enabled-access-to-portos-new-literary-festival\/","title":{"rendered":"BABELL: How Clorian Ticketing&#8217;s Technology Enabled Access to Porto&#8217;s New Literary Festival"},"content":{"rendered":"\n<p><strong>BABELL<\/strong> is a new literary festival held in Porto and promoted by <a href=\"https:\/\/fundacaolivrarialello.pt\/\"><strong>Funda\u00e7\u00e3o Livraria Lello<\/strong><\/a>, coinciding with the 120th anniversary of <a href=\"https:\/\/livrarialello.pt\/\"><strong>Livraria Lello<\/strong><\/a>, one of the world&#8217;s most iconic bookstores.<\/p>\n\n\n\n<p>The festival transforms Porto into a city dedicated to literature, with events taking place across public squares, libraries, theatres, cinemas and other cultural venues.<\/p>\n\n\n\n<p>To make access to these events as seamless as possible, <strong>Clorian Ticketing<\/strong> developed the technology that enabled visitors to redeem the codes received when purchasing books for tickets to the festival&#8217;s different activities.<\/p>\n\n\n\n<p>This project demonstrates how a ticketing platform can bring together culture, local commerce and technology to deliver a better experience for both visitors and event organisers.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong><strong>Culture Is Finding New Ways to Connect with People<\/strong><\/strong><\/h2>\n\n\n\n<p>Technology is transforming the way we experience culture. Today, the visitor journey begins long before someone enters a museum, exhibition or festival\u2014it starts when they discover an event, book a ticket or engage with a cultural initiative.<\/p>\n\n\n\n<p>In this context, ticketing platforms have become an essential tool for enhancing the visitor experience, streamlining event operations and making culture more accessible.<\/p>\n\n\n\n<p>This was one of the core principles behind <a href=\"https:\/\/babell.fundacaolivrarialello.pt\/\"><strong>BABELL<\/strong><\/a>, Porto&#8217;s new literary festival.<\/p>\n\n\n\n<p>Created by <strong>Funda\u00e7\u00e3o Livraria Lello<\/strong> to mark the 120th anniversary of <strong>Livraria Lello<\/strong>, the festival aims to turn the entire city into an open space for literature and culture.<\/p>\n\n\n\n<p>Although BABELL was born as part of this celebration, it goes far beyond the historic bookstore. It is a city-wide cultural project that brings literature closer to new audiences through a programme spread across multiple locations throughout Porto.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong><strong>What Is BABELL?<\/strong><\/strong><\/h2>\n\n\n\n<p>BA<strong>BABELL<\/strong> is a literary festival held in Porto with the goal of promoting reading, encouraging book purchases and bringing literature closer to the public through a programme distributed across multiple cultural venues.<\/p>\n\n\n\n<p>Unlike many literary festivals, BABELL does not concentrate all its activities in a single venue. Instead, it transforms the city itself into a cultural stage where literature meets people wherever they are.<\/p>\n\n\n\n<p>Festival activities take place across Porto, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Public squares and avenues<\/li>\n\n\n\n<li>Libraries<\/li>\n\n\n\n<li>Theatres<\/li>\n\n\n\n<li>Cinemas<\/li>\n\n\n\n<li>Bookstores<\/li>\n\n\n\n<li>Cultural venues and institutions throughout the city<\/li>\n<\/ul>\n\n\n\n<p>This distributed format encourages greater public participation and turns culture into an open, accessible and city-wide experience.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"983\" height=\"1024\" src=\"https:\/\/clorian.com\/wp-content\/uploads\/2026\/07\/6b3646d7-3c33-4e02-8731-f449ee864b09-983x1024.jpg\" alt=\"\" class=\"wp-image-11590\" srcset=\"https:\/\/clorian.com\/wp-content\/uploads\/2026\/07\/6b3646d7-3c33-4e02-8731-f449ee864b09-983x1024.jpg 983w, https:\/\/clorian.com\/wp-content\/uploads\/2026\/07\/6b3646d7-3c33-4e02-8731-f449ee864b09-288x300.jpg 288w, https:\/\/clorian.com\/wp-content\/uploads\/2026\/07\/6b3646d7-3c33-4e02-8731-f449ee864b09-768x800.jpg 768w, https:\/\/clorian.com\/wp-content\/uploads\/2026\/07\/6b3646d7-3c33-4e02-8731-f449ee864b09-1474x1536.jpg 1474w, https:\/\/clorian.com\/wp-content\/uploads\/2026\/07\/6b3646d7-3c33-4e02-8731-f449ee864b09-1965x2048.jpg 1965w\" sizes=\"auto, (max-width: 983px) 100vw, 983px\" \/><\/figure>\n\n\n\n<p>The festival&#8217;s first edition also coincided with a significant milestone for Livraria Lello&#8217;s cultural ecosystem: the opening of new spaces developed together with <strong>Funda\u00e7\u00e3o Livraria Lello<\/strong>, including a new exhibition gallery inaugurated with an exhibition by <strong>Ai Weiwei<\/strong>, the <strong>Manifesto Room<\/strong>, created in collaboration with <strong>Dua Lipa<\/strong> as a space dedicated to reading and reflection, a new retail store, and the <strong>Funda\u00e7\u00e3o Livraria Lello Garden<\/strong>, designed as a new cultural meeting place for the city.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong><strong>The Challenge: An Experience That Begins with Buying a Book<\/strong><\/strong><\/h2>\n\n\n\n<p>One of BABELL&#8217;s most innovative features was its access model, designed to connect book purchases with participation in the festival&#8217;s cultural programme.<\/p>\n\n\n\n<p>Visitors who bought a book from any participating bookstore received a code that could later be redeemed for a ticket to attend talks, author meetings and other literary events held across the city.<\/p>\n\n\n\n<p>This model encourages reading, supports local booksellers and makes culture more accessible, while also creating a significant operational challenge.<\/p>\n\n\n\n<p>Because the festival takes place across multiple venues, organisers needed to coordinate visitor access, manage ticket availability, monitor capacity for every activity and ensure a smooth experience from the moment a code was redeemed until visitors entered each event.<\/p>\n\n\n\n<p>Behind what appears to be a simple visitor journey lies a robust technology infrastructure capable of managing code redemption, ticket issuance and access control quickly, securely and without friction for both visitors and organisers.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong><strong>Clorian Ticketing&#8217;s Role in BABELL<\/strong><\/strong><\/h2>\n\n\n\n<p><strong>Clorian Ticketing<\/strong> is a ticketing platform specialising in museums, monuments, festivals, parks, heritage sites and other cultural institutions, designed to manage the entire visitor access journey.<\/p>\n\n\n\n<p>For the first edition of BABELL, Clorian partnered with <strong>Funda\u00e7\u00e3o Livraria Lello<\/strong> to develop the technology that managed the redemption of codes distributed through participating bookstores and converted them into tickets for the festival&#8217;s different events.<\/p>\n\n\n\n<p>Thanks to this solution, visitors were able to access the programme easily, while organisers benefited from a centralised platform to manage attendance and control access across all venues.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"960\" src=\"https:\/\/clorian.com\/wp-content\/uploads\/2026\/07\/5d824fa3-d9af-4c01-a2d3-7f22a18e1b1c-1024x960.jpg\" alt=\"Conferencia David Ucl\u00e9s durante el festival Babell\" class=\"wp-image-11584\" srcset=\"https:\/\/clorian.com\/wp-content\/uploads\/2026\/07\/5d824fa3-d9af-4c01-a2d3-7f22a18e1b1c-1024x960.jpg 1024w, https:\/\/clorian.com\/wp-content\/uploads\/2026\/07\/5d824fa3-d9af-4c01-a2d3-7f22a18e1b1c-300x281.jpg 300w, https:\/\/clorian.com\/wp-content\/uploads\/2026\/07\/5d824fa3-d9af-4c01-a2d3-7f22a18e1b1c-768x720.jpg 768w, https:\/\/clorian.com\/wp-content\/uploads\/2026\/07\/5d824fa3-d9af-4c01-a2d3-7f22a18e1b1c.jpg 1200w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>The solution developed by <strong>Clorian Ticketing<\/strong> enabled the festival to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Automate the code-to-ticket redemption process.<\/li>\n\n\n\n<li>Simplify visitor access to every festival activity.<\/li>\n\n\n\n<li>Centralise festival operations within a single platform.<\/li>\n\n\n\n<li>Streamline access control and capacity management at every venue.<\/li>\n\n\n\n<li>Reduce manual processes for the organising team.<\/li>\n\n\n\n<li>Provide centralised attendance data across the entire festival.<\/li>\n<\/ul>\n\n\n\n<p>When technology works seamlessly in the background, visitors simply enjoy a smooth, hassle-free experience, while organisers benefit from greater efficiency, control and better decision-making.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong><strong>Why Is a Ticketing System Essential for a Cultural Festival?<\/strong><\/strong><\/h2>\n\n\n\n<p>Ticket management is no longer just an administrative task.<\/p>\n\n\n\n<p>Today, cultural organisations need platforms that enable them to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Sell tickets online.<\/li>\n\n\n\n<li>Manage bookings and group reservations.<\/li>\n\n\n\n<li>Monitor venue capacity in real time.<\/li>\n\n\n\n<li>Distribute invitations and promotional offers.<\/li>\n\n\n\n<li>Collect attendance and visitor behaviour data.<\/li>\n\n\n\n<li>Enhance the visitor experience before, during and after the event.<\/li>\n<\/ul>\n\n\n\n<p>These capabilities help organisations optimise operations while delivering a far more efficient experience for both visitors and event organisers.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong><strong>Clorian&#8217;s Expertise in Cultural Ticketing<\/strong><\/strong><\/h3>\n\n\n\n<p>At <strong>Clorian Ticketing<\/strong>, we develop technology solutions for museums, monuments, festivals, exhibitions, heritage sites and other cultural venues looking to manage visitors more efficiently.<\/p>\n\n\n\n<p>Our platform brings together every stage of the visitor journey in a single solution, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Online ticket sales.<\/li>\n\n\n\n<li>Reservations and bookings.<\/li>\n\n\n\n<li>Access control.<\/li>\n\n\n\n<li>Capacity management.<\/li>\n\n\n\n<li>Promotional campaigns.<\/li>\n\n\n\n<li>Distribution partners and sales channels.<\/li>\n\n\n\n<li>Timed-entry experiences.<\/li>\n\n\n\n<li>Visitor analytics and insights.<\/li>\n<\/ul>\n\n\n\n<p>Every project has its own unique requirements, but they all share one common objective: making culture more accessible through technology that works behind the scenes to deliver a simple, intuitive experience for both visitors and organisers.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong><strong>Culture, Innovation and Collaboration<\/strong><\/strong><\/h2>\n\n\n\n<p>Projects like <strong>BABELL<\/strong> demonstrate how collaboration between cultural institutions, event organisers and technology companies can create richer and more engaging experiences for audiences.<\/p>\n\n\n\n<p>The combination of <strong>Livraria Lello&#8217;s<\/strong> legacy, the vision of <strong>Funda\u00e7\u00e3o Livraria Lello<\/strong>, and a festival spread throughout the city represents a new way of bringing culture to people\u2014more open, more participatory and more closely aligned with visitors&#8217; expectations.<\/p>\n\n\n\n<p>At <strong>Clorian<\/strong>, we believe technology should serve culture, helping museums, monuments, festivals and heritage sites deliver memorable visitor experiences from the very first interaction through to event entry.<\/p>\n\n\n\n<p>We will continue working alongside our clients to develop solutions that simplify event management and help bring culture closer to more people.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-fill\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/clorian.com\/en\/contact\/#form-contact-text\"><strong>Request a personalized demo of Clorian Ticketing<\/strong><\/a><\/div>\n<\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>BABELL is a new literary festival held in Porto and promoted by Funda\u00e7\u00e3o Livraria Lello, coinciding with the 120th anniversary of Livraria Lello, one of the world&#8217;s most iconic bookstores. The festival transforms Porto into a city dedicated to literature, with events taking place across&#8230;<\/p>\n","protected":false},"author":12,"featured_media":11580,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[197],"tags":[1002,338,226,1003,1004,1005,230],"class_list":["post-11604","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-clients-clorian-en","tag-babell","tag-clorian-en","tag-entradas-en","tag-festival","tag-oporto","tag-portugak","tag-ticketing-en"],"_links":{"self":[{"href":"https:\/\/clorian.com\/en\/wp-json\/wp\/v2\/posts\/11604","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/clorian.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/clorian.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/clorian.com\/en\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/clorian.com\/en\/wp-json\/wp\/v2\/comments?post=11604"}],"version-history":[{"count":1,"href":"https:\/\/clorian.com\/en\/wp-json\/wp\/v2\/posts\/11604\/revisions"}],"predecessor-version":[{"id":11605,"href":"https:\/\/clorian.com\/en\/wp-json\/wp\/v2\/posts\/11604\/revisions\/11605"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/clorian.com\/en\/wp-json\/wp\/v2\/media\/11580"}],"wp:attachment":[{"href":"https:\/\/clorian.com\/en\/wp-json\/wp\/v2\/media?parent=11604"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/clorian.com\/en\/wp-json\/wp\/v2\/categories?post=11604"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/clorian.com\/en\/wp-json\/wp\/v2\/tags?post=11604"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}